About

Strong brands are
never an accident.

ZERMISA is an independent, founder-led strategic brand consultancy. We help new and growing businesses clarify their position, differentiate with purpose and build brand systems that last. We work with many businesses across different industries, as a boutique team with a clear method.

Manifesto

Understand first.
Then define.
Then build the system.

Every brand begins with an idea, yet not every idea grows into a strong position.

We believe strategy shapes how a brand will grow tomorrow, as well as how it looks today. That is why we start by understanding, then define, and then build systems that can be managed.

A strong brand knows what it stands for, can explain why it is different and moves into the future with deliberate steps.

Principles

The principles behind
how we work.

Reliable, systematic and practical. We hold every project to the same standards.

01

Understand first

Before we recommend anything, we listen to the business, the market and the customer. Strategy starts from facts.

02

Keep findings apart from assumptions

Research findings and untested hypotheses are always clearly separated.

03

Give a reason for every decision

Every strategic decision is written down with its reason. You always know what is done and why.

04

Decide together

We work as your strategic partner. Direction is set together in regular one-to-one sessions.

05

A system you can use

Our deliverables are systems your team can use on its own, every day.

06

Limited capacity, full attention

We take on no more than three projects at a time. Scope, timeline and revision limits are clear from the start.

Founder

Merve Nur
Özkan

Founder of ZERMISA · Ankara

Brand positioningMarketing strategyB2B business developmentProcess and CRM
LinkedIn profile ↗

Behind ZERMISA is field experience that ties three things together: brand, business development and process.

Merve Nur Özkan has worked on three brands at the same time, leading positioning, competitor and market analysis, audience research and content strategy. In the same period she ran B2B meetings with more than twenty corporate companies, managed franchise processes and built a CRM system from scratch.

Seeing a brand's journey end to end, from the first customer contact to after-sales, is the basis of the ZERMISA approach: strategy only becomes a real system when it is connected to every part of the business.

Her background in teaching brings the ability to explain complex decisions in plain, practical language.

How we work

A boutique structure,
expertise that scales.

Founder-led

The strategic direction of every project is led directly by the founder.

Experienced team

Depending on the need, we work with experienced specialists whose roles and deliverables are defined in writing beforehand.

Türkiye first

Our first market is Türkiye. Growing internationally is the next step we plan together with our clients.

Let's define your brand's
direction together.

Tell us briefly about your brand and what you need. We will review the fit and get back to you for a discovery call.